Via Raffaele de Nobili n.44, scala A. 19121 La Spezia -SP-, +39 340 9728132
- Early departure
- No show
- Check-in procedure
- During your stay
- Book a room
is really easy and you can do it in 3 ways:
- Credit card details gurantee your booking online.
- If you'll choose the bank transfer way, a 30% deposit we'll be request. Please scan and send us your bank receipt.
You'll receive our booking confirmation via email.
If you couldn't respect your reservation:
- Until 7 days before your arrival, we'll give you back your deposit (except bank fee, if request; it depends from your country).
- After 7 days
from your arrival, your deposit won't be refounded.
In case of overbooking, we'll give you back the deposit and, if possible, we'll reserve a room in another accomodation non far from us and with service similar to ours. If this accomodation will be more expensive than our we'll pay down the difference.
IN CASE OF AN EARLY DEPARTURE:
- It is kept the 50% of the amount due for the period which is not enjoyed, the remaining 50% is refunded.
- It is also considered early departure if the client leave the accomodation soon after the arrival (even enjoying any night).
- Any reimbursement request that arrives after completing the period of residence won't be considered.
Notices that you'll supply at the moment of check-in will be deals to you in the respect of the secrecy requirement regulated to you from the norm of the law n.675 of the 31/12/1996 and will be deals to you through suitable instruments to guarantee the emergency of give to you same.
This is a little accomodation (only 3 rooms) family managed, so, we don't have a reception and check-in is by appointment: please advice us about time of your arrival so that none of us will be kept waiting for the other. Yur collaboration is indispensable, please follow the indicaion below:
- Give us your mobile phone number, so we can keep in contact.
- Consider check-in is admitted from 15pm to 19pm. If you'll need to check-in out of this time, ask if the owner is available before.
- Night or early morning arrival aren't admitted.
- At your arrival it is necessary to provide identity document. Otherwise you couldn't absolutely be host of this accomodation.
IMPORTANT!!!!! CHECK-IN PROCEDURE IS BY APPOITMENT:
1. Write us in which part of the day you think to arrive (early afternoon, late afternoon) as soon as you can.
2. Phone or send us a text message or mail with the correct time of your arrival 60 minutes beforehand, at least. If you need to change the time of our appointment just write/call us but, please, don't let us hours and hours waitng for you.
- Please take
care forniture and object you'll find in you room and shared spaces
- Damaged caused from you, your dog or yours mascotte must be refounded.
- This is a no smoking accomodation. However there is a shared balcony and guests can smoke there.
- We aren't responsable of any personal object let unguarded.